Video Counselling

The Family Enhancement Centre now offers safe, confidential and convenient online video appointments for clients all across Canada.  You can access our services from the comfort of your own home or office, or even on the go, via most computer or mobile devices with a stable internet connection. The video consultations are powered by OnCall Health, a Canadian company that is committed to complete privacy between healthcare providers and their clients.

Our experienced therapists offer online video counselling for a range of issues including marital problems, family conflicts, communication difficulties, youth-related issues, anxiety, depression, trauma, anger management, parenting among others. Psychotherapy is intended to help people maintain a state of wellness, improve and learn new strategies for dealing with difficult times and recover from serious setbacks and traumas in their lives. We work from a strength-based perspective, looking for solutions to help people move on from their problems.

Reviews & Testimonials
See what some of our customers have to say about us – Reviews


Our Online Counselling Team

Send us a Message

Haneen Aboshawish

MCP, Registered Psychotherapist
Haneen is a Registered Psychotherapist with experience in addictions, family issues, grief, women’s issues, mood disorders, anxiety, self-esteem, stress, relationship issues, depression, trauma Read More

Arvinder Lakhi

MSW, BSW, RSW, Registered Social Worker
Arvinder is an experienced Clinical Social Worker with a demonstrated history of working in the mental health care industry. She has a Master of Social Work (M.S.W.) from University of Toronto.  Read More

Abdulai Bayraytay

MSW, RSW, MA, BA, Registered Social Worker
Abdulai is a Registered Social Worker with a Master’s in Social Work . He has 15 + years of experience working with a diverse population of youth, families, and groups. He is active advocating for the rights of children and families. Read More

John Nilsson

John Nilsson

MSW, Registered Social Worker
John is a Registered Social Worker with a specialization in mental health and addictions and experience working with youth, individuals, couples, and families. He is interested in using integrative psychotherapy approaches such as Eye Movement Desensitization Read More

Myra Batalvi

MCP, BSc, Registered Psychotherapist
Myra Batalvi is a Registered Psychotherapist (Q) who has experience working with individuals, children, families and groups. Myra graduated from Columbia University.  Read More

Advantages of our online counselling

  • Available from the convenience of your home
  • All our therapists are professionally qualified, licensed and possess years of experience
  • Video consultations are encrypted and the content of the video is never recorded or stored anywhere
  • Minimal personal information is required to use the system (only name and email). This data is completely private between providers and their clients
  • The video counselling service complies with the Personal Health Information Protection Act (PHIPA), The Personal Information Protection and Electronic Documents Act (PIPEDA) and all equivalent personal health information protection legislation in Canada
  • The video counselling provider servers are privately hosted and located in Canada, with the Amazon secure cloud.
  • The technology is regularly audited by a third party to ensure privacy obligations are always being met

Schedule Your Online Appointment

You can select your therapist, choose a preferred time, make payment and schedule your appointment now. We take privacy seriously – The platform is End-to-end encrypted, PHIPA and PIPEDA compliant. In case of any questions call us at 905-799-2228 or email: info@tfec.ca.