Proficiency in effective communication is imperative within the business context. Nonetheless, the quality of our communication competence significantly falters when not supported by strong listening abilities.

Workshop Content:

Why are Effective Listening Skills Important? – Participants engage in a discussion about the significance of adept listening skills.

Distinguishing Hearing from Listening – We explore the distinction between hearing and active listening.

Vibrant Citrus Exercise – Participants participate in a dynamic activity that vividly illustrates key reasons behind ineffective listening.

Basic Listening Approach – Participants are equipped with a straightforward yet impactful method for enhancing their listening skills.

Categories of Information – This segment extends the basic listening technique by delving into the three categories of information that effective listeners absorb.

Listening Practicum – Participants collaborate in pairs to practice the simple listening technique, offering each other feedback and improving their proficiency.

Engaging in Active Listening – Building on the foundational listening method, we elevate it by introducing a structured framework for active listening skills.

Objectives:

Upon concluding this workshop on listening skills, your participants will have the capacity to:

• Elaborate on the significance of listening skills
• Recognize primary causes of ineffective listening
• Incorporate uncomplicated techniques for consistent effective listening