Giving & Recieving Feedback
Key Learning Areas:
- Understanding the Value of Feedback
– Recognize that feedback is a valuable tool for growth and development. Feedback is a gift. - Delivering Positive Feedback Effectively
– Learn to provide clear, specific feedback based on observable facts and behaviors. - Giving Constructive Feedback with Sensitivity
– Develop techniques for offering constructive input using the ‘I’ approach, supported by specific examples. - Making the Most of Feedback
– Understand how to give, receive, seek out, and apply feedback to encourage continuous improvement. - Exploring Effective Feedback Models
– Gain familiarity with proven frameworks to structure feedback:
- DESC Model – Describe, Express, Specify, and outline Consequences
- STAR Model – Situation/Task, Action, and Result
- GROW Model – Goal, Reality, Options, and Will
