Manager's guide to appraisals
Course Objective:
The primary aim is to emphasize the critical role line managers play in delivering effective and meaningful appraisals.
Key Learning Areas:
- Understanding the Full Appraisal Process
– Gain clarity on the complete appraisal cycle, including interim reviews and quarterly performance check-ins. - Evaluating Performance and Behaviour
– Learn how to assess both what was achieved (results) and how it was achieved (behaviours and approach). - Using Evidence to Support Appraisals
– Explore various ways to provide objective evidence, such as: - Performance targets (e.g., outputs, sales, cost savings)
- Task completion or project delivery
- Appraisal Best Practices: Do’s and Don’ts
– Understand effective techniques such as active listening, thoughtful questioning, positive reinforcement, and constructive challenge.
– Avoid common pitfalls like focusing solely on one incident or allowing personal impressions to cloud judgment. - Applying Structured Appraisal Models
– Use proven frameworks to guide the appraisal conversation:
- GROW Model
- SMART Goals
