Problem Solving techniques
Key Learning Areas:
- Defining a Problem
– Understanding a problem as an opportunity for improvement. - Understanding a Solution
– Viewing a solution as the effective management or resolution of a problem. - Exploring a Range of Problem-Solving Techniques, including:
- Brainstorming (Mind Clustering)
- Affinity Diagrams
- Future Basing
- Mind Mapping
- Quality Improvement Plans
- Fishbone Diagrams (Cause-and-Effect)
- Balance Sheets
- SWOT/PEST Analysis
- Tree Diagrams
- Force Field Analysis
- Learning the Principles and Guidelines
– Gaining insight into how and when to apply each technique effectively.
