Selling skills model
Key Learning Areas:
- Understanding a Simple Sales Model
– Learn the four key stages of the sales process:
Connect → Enquire → Engage → Sell - Building a Connection with Customers
– Discover how to make a strong first impression through a friendly, approachable manner. - Identifying Customer Needs
– Use a combination of open and closed questions to uncover what your customer truly requires. - Engaging Customers with Your Offering
– Present your products or services by highlighting their Features, Advantages, and Benefits (FAB). - Recognizing Buying Signals and Closing the Sale
– Learn how to spot when a customer is ready to buy, and confidently ask for the sale.
